How much did the Dutch pay for Manhattan Island in 1614? Where is the world's blue jeans headquarters? Who can you meet in the 'Malibu Colony', near Los Angeles?
New York, San Francisco, Los Angeles, Chicago and New Orleans are America's most distinctive and exciting cities. Similar in some ways and yet completely different in others, they fascinate everyone who visits them. Open this book and find...

Focus on the importance of good communication skills and how to develop those skills.

• Holding effective meetings
• Are emails a good thing?
• Giving effective presentations
• Getting staff commitment
• Project management...

Focus on companies in relation to competitors and external stakeholders, including customers, suppliers and the general public.

• Gaining a competitive edge
• Customer relationship management
• Marketing communications
• Logistics
• Trade fairs
• PR to the rescue!...

Focus on companies and their internal processes and activities.

• Training
• High fliers
• How to write effective reports
• Creating a famous brand
• Financial results
• Succession planning...